1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Business information (business name, Google review URL, contact details)
- Customer feedback submitted through your public review page
- Payment information (processed securely through Stripe)
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Generate and host your review page, QR code, and share link
- Capture private customer feedback submitted through the service
- Process payments and manage subscriptions
- Send you technical notices and support messages
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Stripe (payments), email providers for account and support communications
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
4. Data Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (SSL/TLS)
- Secure password hashing (bcrypt)
- Regular security audits
- Access controls and authentication
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
6. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and security
- Analytics (Google Analytics, Plausible)
- Preferences and settings
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time by contacting us.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or through the service.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@mainstreetreviews.net
Address: [Your Business Address]